OLAYEMI SULIAT OLABISI

Provided dedicated sales support and customer service for a fashion retail store, managing client communications and contributing to sales administration.

• Handled customer inbound calls and inquiries, effectively rerouting to sales personnel to ensure prompt service.
• Assisted the sales department in cultivating and maintaining positive customer relationships.
• Prepared periodic sales reports, contributing to performance tracking and strategic planning.
• Supported the maintenance of the sales expenditure budget, demonstrating fiscal responsibility.

Optimized office processes and provided essential administrative support, ensuring efficient operations and accurate information management.

• Organized and optimized office processes, assisting associates to enhance overall operational efficiency.
• Managed timely sorting and distribution of all communications, improving information flow within the office.
• Created and updated records with high accuracy, ensuring data integrity and validity for critical operations.
• Scheduled and planned meetings and appointments, contributing to effective time management and coordination.
• Monitored office supply levels and proactively resolved office-related malfunctions, ensuring uninterrupted workflow.

Provided comprehensive administrative and secretarial support, optimizing office operations and managing key communications.

• Managed all incoming calls and correspondence, ensuring timely and accurate communication flow.
• Maintained complex diaries and arranged appointments, optimizing executive schedules and meeting efficiency.
• Prepared, typed, and collated critical reports and documents, ensuring accuracy and professional presentation.
• Organized and serviced meetings, including preparing agendas and taking minutes, facilitating smooth operations.
• Managed and updated databases, ensuring data integrity and accessibility for business operations.

Provided comprehensive sales support and customer service for a supermarket, managing communications and contributing to sales administration.

• Managed high volume of inbound customer calls and inquiries, efficiently rerouting to appropriate sales personnel.
• Supported the sales department by maintaining strong customer relationships and addressing concerns promptly.
• Prepared periodic sales reports, providing valuable data for performance analysis and decision-making.
• Contributed to maintaining the sales expenditure budget, demonstrating cost awareness and financial support.

Managed sales operations and customer engagement for a bakery, ensuring high satisfaction and efficient store processes.

• Delivered exceptional sales service, consistently achieving high levels of customer satisfaction.
• Maintained optimal store condition and product displays, enhancing the customer shopping experience.
• Proactively identified customer needs and provided tailored product recommendations, contributing to sales.
• Managed point-of-sale processes and actively supported the receiving of new shipments, ensuring accurate inventory.